Your Privacy.
Updated 1st September 2025.
Small print too lengthy?
Here’s the gist…
We only collect what you give us (like filling in a contact form) plus some basic, anonymous analytics.
Contact form details are cleared after 6 weeks unless you become a client.
Cookies are optional; you can accept or reject them in the banner.
We never sell your data. If we do share it, it’s only with trusted providers (like hosting or analytics) and only when it’s necessary.
You can ask us to access, change or delete your data at any time.
We comply fully with UK & EU GDPR.
This summary is just for clarity — the full Privacy Policy below is the legally binding part.
Got some time to kill?
Here’s the detail…
Ministry Creative ("Company", "we", "us", "our") is committed to protecting your privacy and handling your personal data transparently and securely. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website (http://www.ministrycreative.co.uk) ("Website") and our services ("Services").
1. Information We Collect
Personal information you provide
When you complete our contact form, you may provide us with your name, email address, phone number, and message.
We only use this information to respond to your enquiry or provide the services you requested.
Information automatically collected
Basic technical information such as IP address, browser type, device information, and how you interact with our Website.
Analytics cookies may be used to help us understand how our Website is used and to improve its performance. You can reject or accept these via the cookie banner.
2. How We Use Your Information
We use your personal information only when necessary and lawful, including:
To respond to enquiries you send via our Website.
To provide services you request.
To analyse and improve our Website through analytics cookies.
To comply with legal obligations.
We do not sell or trade your personal information.
3. Data Retention
Contact form data is retained for a maximum of 6 weeks, unless you become a client. In that case, your details will be added to our CRM and stored in line with our client record policy.
Cookies are retained according to their set expiry period, unless you clear or reset them via your browser.
4. Sharing Your Information
We may share limited personal information with trusted third parties who help us deliver our services (such as hosting providers, analytics providers, or email services). These providers act as data processors and are bound by contractual obligations to keep your information safe.
We may also share information if required by law, regulation, or legal process.
5. International Transfers
Your data may be processed outside the UK/EEA by our trusted service providers. Where this occurs, we ensure appropriate safeguards (such as standard contractual clauses or adequacy decisions) are in place.
6. Security
We use reasonable and appropriate technical and organisational measures to protect your personal data. However, no method of transmission over the internet is 100% secure.
7. Your Rights
Under UK and EU GDPR, you have the right to:
Access the personal data we hold about you.
Request correction or deletion of your personal data.
Restrict or object to our processing.
Withdraw consent where processing is based on consent.
To exercise these rights, contact us at hello@ministrycreative.co.uk. We will respond within 30 days.
8. Children
We do not knowingly collect data from anyone under 18. If you believe a child has provided us with personal information, please contact us so we can delete it.
9. Updates
We may update this Privacy Policy from time to time to remain compliant with applicable laws. Changes will be posted on this page with an updated "Effective date."
10. Contact Us
For questions or concerns about this Privacy Policy, please contact us at: Ministry CreativeThe Sugar Store, 1 Foundry Street, Northampton, NN1 1PN, United KingdomEmail: hello@ministrycreative.co.uk